Home Find Out More About PINS About Us PINS is a Charity working in Hartlepool to support families who are affected by their childs Drug/Alcohol misuse. Services Our service is totally confidential and we can arrange to meet in a person’s home or a venue of their choosing where they can feel relaxed and comfortable. Testimonials Testimonials have been written by clients and workers alike. Their names have been omitted by Parents In Need of Support out of respect. Twitter Tweets by HartlepoolPINS Follow our latest tweets.